Turn “we loved it” into reviews that win your next customer.
Echlo walks your happy customers from “we loved it” to a detailed review in their own words, approved by them and posted by them on your own pages: Google, Trustpilot, Checkatrade, Facebook, whichever sites you already use.
Illustration: a customer's spoken praise becomes a review in their own words, which they approve and then post on the review sites the business uses.
Your customers tell you how great it was. But your future customers never hear it.
The work was excellent. But your online presence doesn't show it.
- 01
They mean to, then forget.
“I’ll do it later when I have time.” Then later becomes never.
- 02
They hit a blank box.
“I don’t know what to write.” So it’s “Great service, would recommend”, done, move on.
- 03
They stop at one site.
All your reviews in one place? Your next customers don’t all check the same site.
Here is what your customer sees, start to finish.
A few easy questions, a draft in their own words, and step-by-step posting. About three minutes of their time.
How was it?
Your customer’s side
What you see
Your customer’s side
A few easy questions.
How it went (Excellent, Good, Disappointing or Poor), then what they like about the result, what stood out, and how the team was to deal with.
Their draft.
Written from their answers, with those answers one tap away. They change anything they like, then approve it.
Post it.
Step by step for the site you use most, with the text ready to paste.
Then the next site.
Every site you use is listed with their review ready to paste, and they can see where they’ve posted. Carrying on takes a tap; nobody is chased.
What you see
Every request, from sent to posted.
Most tools stop at “request sent”. Echlo shows where customers stop, so you can do something about it.
Your numbers at a glance.
How many requests went out, how far they got, and how many reviews went up where, on your phone or at your desk.
The reviews go on your own pages, not ours.
Echlo isn't a review site and never holds your reviews. Your customer posts on your existing page on Google, Trustpilot, Checkatrade, TrustATrader or Facebook, under their own name, where your next customers already look. You choose which sites, and the order.
- GoogleYour own page
- TrustpilotYour own page
- CheckatradeYour own page
- TrustATraderYour own page
- FacebookYour own page
- And any other site with a review box
For businesses whose customers are already happy.
Trades
The last tool goes in the van, the customer says they love it, and the invoice goes out with no ask on it.
Gyms and personal trainers
They tell you after a session that they've never felt better. By the next session nobody remembers to ask.
Cleaning
The customer comes home to a spotless house and sends a thank-you text. The thanks stays in your messages.
Restaurants
They thank the server on the way out, mean every word, and are home before they think of a review.
Agencies
The client loves the launch and says so on the call. Then the next project starts and the moment has gone.
If your business runs on its reputation, Echlo turns the praise you hear in person into reviews your next customers can read.
Help happy customers leave the review they meant to write.
The free pilot is open now.
Use Echlo on real jobs, free, and tell us what works. After that, the founding plan is £40 a month for the first 10 businesses, with the price held for as long as you stay.